Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

As Stripe continues to develop innovative products that serve businesses of all sizes around the world, risk will increase in complexity and scale. The User Risk Strategy team protects and advances Stripe’s business, brand, and mission by building and deploying industry-leading policies and practices that instill user and partner trust in Stripe while enabling business growth.

What you’ll do

As a member of the User Risk Strategy team, you will partner with cross-functional teams—including Risk, Product, Partnerships, Legal, Sales, and Data Science—to design and execute on strategies and projects to improve Stripe’s risk controls and user experience. You will provide expert guidance and analyses to the business and to our most strategic customers to enable Stripe to grow in a risk-conscious manner.

We are looking for someone who is passionate about navigating ambiguity, enabling business growth while balancing risk, and is skilled at identifying ways to improve user experience.

Responsibilities

Drive risk strategy for company-level strategic initiatives, including partnering with Stripe’s Product, Legal, Operations, Sales, and Partnerships teams to solve risk problems and ensure a positive experience for Stripe’s users
Perform research and analysis to assess Stripe’s current risk performance and develop and prioritize long-term strategic plans for future growth
Challenge the status quo and provide multiple alternative solutions and key execution criteria
Represent Stripe in external engagements with our most critical partners and customers
Execute special projects/ad hoc analyses as initiatives, products, risks, and opportunities are constantly evolving

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

5+ years of professional experience, preferably in Financial Services, Payments or fintech industries
Experience in a related role (risk, compliance and/or product enablement)
Experience in developing risk strategies and solutions and working with technical (product and engineering) and operations teams to implement them
Ability to distill complex, ambiguous risk and policy problems into clear, concise, and reliable guidance for internal stakeholders and Stripe users
Strong stakeholder management skills, including experience influencing product/engineering, sales, data science, and operations teams
Demonstrated track record of deriving insights from complex or technical problem spaces and evangelizing actionable product recommendations
The ability to take ownership, be accountable, and drive towards ambitious goals
Entrepreneurial and curious mindset, strong communication and interpersonal skills
Ability to operate independently, navigate ambiguity, and solve problems with the end user in mind
Strong desire to work in a fast paced and innovative environment
Strong analytical skills and operating rigor
Strong executive presence and presentation skills

Preferred qualifications

Experience overseeing execution and delivery of highly-strategic programs; proven ability to take complex issues and turn them into actionable next steps, hold others accountable, and meet deadlines
Experience in a client-facing role managing relationships with large, global, and complex organizations.
Ability to navigate data and people to find answers and drive solutions
A strong understanding of our business and products, and an ability to research/self-start
Familiarity with one of the following:
- Card network rules
- Banking and money movement regulations
- KYC/KYB, AML OFAC compliance

This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office).

Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live.

The annual US base salary range for this role is $118,200 - $177,300. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

Office locations

Toronto, or New York

Remote locations

Remote in United States

Team

Risk

Job type

Full time

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