What excites you

• You thrive at the intersection of engineering and customer + product success, translating ambiguous business needs into elegant technical solutions that drive real value.

• You're energized by working directly with customers to understand their challenges and architect solutions that transform how they operate.

• You love owning the full customer journey - from initial discovery through production deployment and continuous iteration.

• You're someone who has worked on early-stage teams, perhaps even as a founder, and excel at wearing multiple hats while maintaining focus on impact.

• You're an expert at navigating ambiguity and making smart tradeoffs between customer needs, technical constraints, and business objectives.

• You find satisfaction in building solutions that may not always be glamorous but deliver tangible, measurable value to the businesses that depend on them.

What excites us

• You have 3-5 years of hands-on experience shipping production systems, with a track record of driving customer outcomes from concept to deployment.

• You're comfortable owning the customer journey from initial pre-sales discovery through production implementation and ongoing optimization.

• You bring strong technical problem-solving skills, especially in fast-changing, ambiguous environments where requirements evolve.

• You're a full-stack generalist equally adept with client-side and server-side technologies (Ruby on Rails / Hotwire / Typescript / React / Node.js / Postgres).

• You have experience with system integrations, APIs, and building reliable data pipelines between enterprise systems.

• You excel at technical communication - translating complex technical concepts for non-technical stakeholders and gathering clear requirements from vague business objectives.

• You have experience building software for industries with complex operational workflows, ideally in hospitality, payments, or marketplace environments.

• You understand that this is an engineering role with hands-on coding that also encompasses aspects of product management, technical customer success, and solution architecture.

Working at Folio

• Folio is a Ruby on Rails app using React and Hotwire on the front-end, along with Typescript Node.js automations deployed to AWS.

• Our engineering team meets daily for standup (except Friday) and otherwise keep meetings to a minimum.

• We're a remote-first company. Quarterly, we travel to work together in-person and stay with one of our hotel partners.

• For the most part, we rely on Google Meet, GitHub, Linear, Notion, and Slack to make decisions and get things done day-to-day.

What we value

• Craft. We take pride in our work, find joy in execution, and believe that the best companies are built at a steady yet resilient pace.

• Optimism. We believe in ourselves and each other and know anything is possible with the right amount of hustle and grit.

• Ownership. We love making things better and have a strong sense of shared responsibility over everything we create together.

• Hospitality. The industry we’re building for has a culture of service to others, and we bring that energy to how we work together each day.

What we offer

• We believe in rewarding great work with great compensation. The salary range for this role is $150,000 – $250,000, depending on your experience, skills, and location.

• As part of your offer, you’ll also receive a meaningful equity stake in Folio so when we grow, you grow with us.

• All full-time team members in the US are also eligible to participate in our 401(k) plan to help you invest in your future.

• We cover 75% of medical, dental, and vision premiums for you and your dependents, because taking care of you and your family matters.