Overview

This is a rare opportunity to become Copper’s first dedicated hardware quality leader, owning end-to-end quality across suppliers, manufacturing, new products, and the field as the company scales production and partners with world-class manufacturers. Reporting to the Director of Manufacturing, this role has real authority and visibility, with the mandate to build practical quality systems from scratch while working closely with engineering, operations, and external partners in the US and abroad China. This is a hands-on role which will also shape how quality decisions are made and setting the bar for how Copper scales without sacrificing product excellence. Success in this role means moving the company from reactive firefighting to predictable, high-quality execution, while laying the foundation for a quality team that grows with the business.

We value a diverse workplace, and are assembling our team to match these values at this early stage. We especially welcome different backgrounds, experiences, abilities, and perspectives, and strongly encourage people of all ethnic backgrounds and genders to apply.

What you'll do

• Own end-to-end hardware quality across all pillars (supplier, NPI, factory/assembly, field, and customer quality), serving as Copper’s single point of accountability for quality outcomes.
• Build and operate core quality systems from scratch, including inspections, defect and deviation tracking, SCARs, serialization, and change control, personally owning their design and early execution.
• Drive supplier and CM quality performance, working directly with overseas suppliers and US manufacturing partners to identify issues, implement corrective actions, and prevent recurrence.
• Lead assembly and production quality execution, personally identifying and closing assembly quality gaps, enforcing training procedures, and ensuring ECOs are correctly implemented on the factory floor (in close partnership with manufacturing and engineering).
• Own field quality and failure analysis, personally connecting DOAs, RMAs, and customer complaints back to root cause and corrective action across engineering, suppliers, and manufacturing.
• Partner closely with engineering on NPI and sustaining quality, sharing responsibility for design-for-quality decisions while personally owning quality readiness, risk assessment, and handoff to production.
• Establish and maintain strong quality relationships with partners, setting up regular quality reviews, clear escalation paths, and trusted points of contact with suppliers and CMs.
• Lay the groundwork for a future quality team, defining roles, identifying when additional support is needed, and mentoring contractors or future hires as the organization scales.

What you'll bring

Location

This is a full-time position and it is expected to be in-office 4 days per week with 1 day flexible for in-office or remote work. We anticipate travel for this role as high as 50%. Our office is located in Berkeley, CA.

Compensation & Benefits

The salary range for this role is $150,000-$180,000 per year. We are committed to equitable compensation, and we offer a generous benefits package to make sure you have the support you need. We cover 100% of the premiums for our employees and 50% of the premiums for their dependents on our base plans for medical, dental, and vision insurance. We offer a 401(k) plan for employees to contribute to, in addition to many other benefits. Every employee, regardless of gender identity or expression, is eligible for 16 weeks of paid parental leave after three months of employment (eight weeks through Channing Copper and eight weeks CA Paid Family Leave).

Equal Employment Opportunity

We are committed to creating an equitable and inclusive environment for all our employees and are seeking to build a team that reflects the diversity of the people we hope to serve with our products. We are proud to be an equal opportunity employer.

About Us

Channing Copper's vision is a future where every home is electrified with abundant clean energy. Our mission is to make decarbonization accessible to everyone by selling electric home appliances that enrich their daily lives. We're reducing the cost of electrification by integrating batteries into household appliances, starting with the stove. Our work has been funded by the Department of Energy, in an effort to reduce reliance on fossil fuels and increase energy resilience with products that are high-performance, safe, intuitive, and robust. As we build our team and pursue our mission, we do it with a strong sense of our core values because it's not just what you do, it's how you do it. You'll see this in high-level decisions, how we run meetings, our day-to-day work, hiring, and our interactions with customers and the broader community. We intend to have a massive impact on our team, our neighborhood, and the world.