Air is a Creative Ops System for Marketers. Our product automates the mindless tasks that marketers do every day to manage content and unlocks creativity through image recognition, automated versioning, and approval workflows. We launched in March 2021 and have raised $38M+ from world-class venture capital groups including Tiger Global, Headline Ventures, Lerer Hippeau, WndrCo, and Slack Ventures.

The Role

Air is seeking a versatile and experienced Go-To-Market generalist to own the strategy and execution of our enterprise segment sales, migration, onboarding, and expansion efforts. This individual will play a critical role in scaling our success with enterprise customers and leading our customer team to new heights.

Key Responsibilities:

Enterprise Strategy and Execution:

• Develop and execute strategies for selling, migrating, onboarding, and expanding enterprise customers.
• Conduct outreach to new enterprise customers, navigating complex sales processes.
• Implement our consultative sales playbook to manage enterprise deals across multiple business units.
• Drive the migration and expansion of enterprise customers, ensuring seamless transitions and growth.

Customer Team Leadership:

• Oversee the customer team, which operates a hybrid self-serve and sales-assist motion.
• Manage 2-4 direct reports, providing guidance and support to ensure team success.
• Enhance self-serve motions and support teams to address the needs of our 2,100 customers.
• Support CSMs with migration, onboarding, and expansion efforts across the customer base.

Strategic Partnerships:

• Collaborate closely with the sales team to optimize the sales funnel and drive customer acquisition.
• Partner with the product team to shape the product roadmap based on customer insights and feedback.
• Leverage data and customer feedback to inform product development and improve the overall customer experience.